Innovative Approach to Requirement Elicitation - Part 1 (for Financial Sector)

To uncover innovation opportunities within an organisation it is important to look at problems and situations with a user-centric mindset; to think differently to search for novel alternatives to existing solutions and to embrace an experimental attitude to iteratively discover what is truly useful, feasible and viable. Such skills are at the heart of good design, and they actually can be learned and honed.

Highly interactive and done through a blend of facilitated and e-learning, this course comprises 2 parts, both inter-connected but designed for participants at different phases of their design thinking journey.

At the end of the training, the participants will

• understand how Human-Centered Design (HCD) can provide a foundation for innovation
• acquire the user-centric mindset and basic creative skills to uncover innovation opportunities
• practise HCD methods such as consumer research, prototyping, journey mapping, co-creation
• develop managerial action plans in embedding HCD in your organisation
• gain confidence in dealing with uncertainty and developing innovation capabilities in your organisation

Project manager, business analyst, Tech product managers or any professionals in IT solutioning, and product development responsibilities.